Provident Financial has published its 2006 corporate responsibility (CR) report. This report is available at www.providentfinancial.com/plc/Corporate_responsibility.aspx

The report is Provident’s sixth annual CR report. It provides stakeholders with an account of the way Provident manages the social, environmental and economic issues that are material to its operations, products and services. Highlights include:

what the business is doing to reduce its contribution to global environmental issues such as climate change
information on the products and services Provident delivers to its customers which enable the company to continue to deliver high levels of customer satisfaction
details of the initiatives Provident has introduced to improve the health and well-being of its employees
a comprehensive overview of Provident’s community involvement activities and how they benefit the communities in which its customers, employees and agents live and work
an explanation of the global sustainability indices Provident is represented on, including the news that its score on the Business in the Community CR index has increased to 89.5% from 86% in the previous year
details of how CR issues have been integrated into group governance and risk management structures
an overview of the Competition Commission’s inquiry into the UK home credit industry and the company’s response to its findings

For further information about Provident Financial’s approach to CR, or to request a hard copy of the report, please email corporateresponsibility@providentfinancial.com

Provident Financial is an international financial services group specialising in personal credit. The company is the UK’s leading provider of home credit and a FTSE mid-shares 250 company listed on the London Stock Exchange.