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ReportAlert! The Vancity Group publishes 2004-05 Accountability Report
6th December, 2006 |
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The Vancity Group has published its 2004-05 Accountability Report. It’s available now at www.vancity.com/accountability05.
The report uses the AA1000 Assurance Standard and has been prepared in accordance with the Global Reporting Initiative's sustainability reporting guidelines. It’s published every two years and includes the results of a full audit of Vancity Credit Union and Citizens Bank of Canada. The report follows a rigorous process that involves working with the community to set targets, inviting external auditors to scrutinize how the organization is doing against these targets, and reporting back the results – both good and bad.
The report highlights that while the Vancity Group may be doing well in areas such as overall service to members, energy efficiency of its buildings, developing innovative products, and community giving, other areas such as speedy resolution of errors, employee workloads and corporate efficiency could use improvement.
Vancity is recognised as a leader in corporate sustainability reporting and has won several awards including an ACCA-Ceres commendation. Vancity is the only North American financial institution, and one of only three Canadian companies, to be featured in SustainAbility’s Global Reporters benchmark of leading practices in reporting.
Vancity is Canada’s largest credit union, with $11.8 billion in assets, 345,000 members, and 47 branches throughout Greater Vancouver, the Fraser Valley and Victoria. Vancity owns Citizens Bank of Canada, serving members across the country by telephone, ATM, and the Internet. Both Vancity and Citizens Bank are guided by a commitment to corporate social responsibility, and to improve the quality of life in the communities where we live and work.
For further details, to order a hard copy, or to provide feedback please contact joanne_westwood@vancity.com.
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